Last Updated: Feb 19, 2026
At Zoobbe, we want you to be completely satisfied with your purchase. All payments are processed by Paddle, our Merchant of Record. This Refund Policy applies to all subscription plans purchased through Zoobbe.
- If you are not satisfied with Zoobbe, you can request a full refund within 14 days of your purchase date.
- This 14-day refund policy applies to all subscription plans, including renewals.
- Refunds are issued for the full amount of the most recent payment.
- To request a refund, please contact our support team at [email protected] with your account email address and order details.
- Refund requests will be processed within 5–10 business days.
- Refunds will be credited back to the original payment method used during purchase.
- You may cancel your subscription at any time from your account settings.
- Upon cancellation, you will continue to have access to Zoobbe until the end of your current billing period.
- We may update this Refund Policy from time to time. The updated version will be posted on this page with the effective date.
- For any questions or concerns regarding refunds, please contact us at [email protected].